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Welcome to UCL Student Accommodation Online Services

UCL Student Accommodation Online Services allow you to:

  • Apply for a place in University accommodation for 2014-15
  • Apply for the waiting list for University accommodation for 2013-14
  • Apply for a place in University accommodation for Summer 2014
  • Respond to the offer of a place in a University residence

Once you have accepted an offer of UCL managed accommodation you will be able to:

  • Complete the mandatory pre-arrival online Induction process
  • Request an earlier or later arrival date
  • Order a linen pack for your room

Once you have checked-in to your UCL managed accommodation you will be able to:

  • Review and update the condition of items in your accommodation
  • Report maintenance problems in your room

All students are issued with a UCL userid and password for access to the University's computer systems.

I know my UCL userid and I know my password

Please log in using the box at the top left of this page by entering your UCL userid and your password.

I do not yet know my UCL userid and password

Online User Registration allows you to check if your UCL userid has been issued. If your UCL userid has not been issued, it allows you to register a personal email address which can be used to access UCL Student Accommodation Online Services. You will need an email address and your UCL Student Number, which is quoted on all communications UCL sends you.

Please visit the Online User Registration website and then return to this page. If your UCL userid has not yet been issued but you have successfully registered an email address, please enter your email address and password in the box at the top left of this page.

I know my UCL userid but do not know my password

To reset or obtain a new password, please contact the ISD Service Desk by emailing servicedesk@ucl.ac.uk or telephoning +44 (0)20 7679 5000.

I have registered my personal email address but do not know my password

Please visit the Online User Registration website to reset your password, and then enter your email address and password in the box at the top left of this page.

If you have any questions regarding registering an email address, creating a password or accessing UCL Student Accommodation Online Services please contact the ISD Service Desk by emailing servicedesk@ucl.ac.uk or telephoning +44 (0)20 7679 5000.

If you have any other questions, or to obtain further information about UCL Student Accommodation:

 

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